سياسة الإستبدال والإسترجاع

Terms and Conditions for Replacement and Refund at Beauty Box We at Beauty Box Saudi Arabia are pleased to serve you and provide you with the possibility of return and replacement according to the following conditions: We would like to note: For health reasons and in our concern for your safety, Beauty Box does not allow the return or exchange of cosmetics, skincare products, perfumes, jewelry, and accessories even if they are in their original condition, except for products that contain manufacturing defects. If the product has a manufacturing defect, the customer can exchange it or get a full refund. Defects must be reported within 3 days of receiving the product, with photos showing the defect to facilitate the verification process. Promotional and discounted products: Some products sold during promotions may not be eligible for return, except for products that contain defects. Refund policy: The customer has the right to request a refund within 3 days from the date of purchase for hair styling devices and men's and women's shavers, provided they are in their original condition without opening the packaging, and the purchase receipt must be presented. Refund procedures: Amounts will be refunded through the original payment method, which may take from 7 to 10 working days. Thank you for your trust and shopping with Beauty Box! We always strive to provide the best products and services to our valued customers, and we look forward to your shopping experience meeting your expectations. If you have any inquiries or need additional support, do not hesitate to contact our customer service team via WhatsApp +966565997474. Beauty Box We care about your beauty — Thank you for choosing us!